Legal

Privacy Policy

How BIYZEN Youth Services collects, uses and protects your information.

Information we collect

We collect information you voluntarily provide through our forms, such as your name, mobile number, email address and the details of your enquiry.

How we use information

Your information is used only to respond to your request, provide counselling or program support, and improve our services.

Confidentiality

Counselling conversations are treated as confidential. Information is shared only with your consent, or where disclosure is required by law or to prevent serious harm.

Data sharing

We do not sell your personal information. Information may be shared with counsellors or partners strictly to deliver the service you requested.

Security

We take reasonable measures to protect your information. No method of transmission over the internet is fully secure.

Your choices

You may request correction or deletion of your details by writing to info@biyzen.com.

Updates

This policy may be updated periodically. The latest version will always be published on this page.

Ready to talk to someone?

Our support team is here to listen and guide you to the right help.